Our Customer Reviews 2025

‘Thank you, we enjoyed our walk enormously, helped of course by perfect weather! And thank you, too, for your highly efficient and reliable service which I have no hesitation in recommending.’

Charlotte Simpson & Suzanne Hope

 

‘We were very impressed with your service from the outset – responsive, efficient, organized and knowledgeable. It was a pleasure to meet you in person, and hearing your stories highlighted how professional and reliable you are. Then we too had a drama, and you were so kind and helpful. We highly recommend Walklite.’

Dithe Fisher and Sally Pinnel  

 

‘Thanks Tracy! We had a lovely walk (certainly picked a good week for it!) and even talked about coming back to do the more southerly sections of the route. The service from Walklite was excellent and I’d definitely book again if and when we return.’

Holly Tennant  

 

‘Thank you so much for your efficiency in collecting and safely delivering my luggage on my recent Offa’s Dyke trip. The relief of finding my case waiting for me at each new destination was huge, as was the relief of not having to carry it myself!  I will certainly recommend your service to any friends who decide to do the trek themselves.’

Lesley Grant 

 

‘Many thanks for transferring my luggage. It all went along perfectly in the background whilst I was out walking.’

Bob  Gardner

 

‘This was an excellent service.  Our cases were waiting for us at the end of every day and the 9.30 pick-up time meant that we did not have to rush in the mornings.  We will certainly use this firm again when we go back to walk the other half of the path. Thanks very much for your help.’

Liz and Mike Haslam 

 

‘Tracy offers a faultless bag transfer service. From my initial contact she was really friendly and helpful, giving complete confidence my bag would be in safe hands. When I was hiking, Tracy told the places I was staying what time she would collect/drop the bags, and texted me to let me know where it was. It meant I could concentrate on my walk safe in the knowledge my bag would be waiting for me each evening. If you are doing Offa’s Dyke or Wye Valley Walk, definitely get in touch with Walklite.’

Harry Serle

 

‘We would just like to say a huge thank you for your excellent service. The communication was second to none from start to finish, with helpful advice regarding our accommodations. All our baggage was delivered and collected to and from accommodations perfectly. It’s always a relief when you get to your accommodation after a day’s walking and your luggage is there, meaning I have booked it correctly!  I wouldn’t hesitate in recommending Walklite Baggage Transfer to anyone, a very professional service.’

 Sharon Hall  

 

‘Happy to recommend Walklite – great service and very easy to use.’

Nicola Atkinson

 

‘We were very impressed with your considerate and dependable service as we walked the Offas Dyke path. Your service takes away the hardship of carrying luggage and allows greater comfort at overnight stays. All our hosts were pleased to deal with you and we would certainly recommend you to anyone thinking of a baggage transfer service.’

Simon Royle & Rosey

 

‘Very happy with the service from Walklite. Bags were always at our destinations. Would definitely use them for walking Offas Dyke.’

Alison Scarrott

 

‘My friend and I want to say thank you for dealing with our luggage so efficiently, as you did last year when we did our first stretch of the Offa’s Dyke Path.  We are just adding our voices to the chorus of praise for your service.  In particular we think that your prices are impressive and represent excellent value for money.’

 Margaret Howells – Returning customer 

 

‘Thanks for an efficient service. Our luggage was always at our accommodation before we arrived. Booking process was also straightforward. Would recommend you to anyone thinking of doing Offas Dyke.’

Lynette Sutton  

 

‘Our walk was excellent even if a bit hot sometimes. It was great to get to our destination every night and find our bags waiting for us! We really appreciated the efficiency of your service and would recommend your service to all other walkers!’

David Norman  

 

‘I have had the most incredible experience … Your service was fundamental to that.’

Robert Morris  

 

‘The service has been great!  The places we’ve stayed at all seemed to know you and the transfers were all carried out in good order.’

Daniel Nelson 

 

‘We had a wonderful journey Tracy and enjoyed the hikes and your services.  Thank you very much.’

Mike Caljouw 

 

‘Claudia and I want to thank you very much for your perfect service. We felt always very well during our walk – also because we knew that our baggage was safe in your hands.’

Juergen & Claudia Johann 

 

‘I’d like to say thank you for your excellent service. All baggage transfers were smooth. In particular, the places we stayed at thought you were great too. They appreciated being given a time for the pickup. I’d have no hesitation in recommending you.’

Catherine Dallow  

 

‘Thanks for perfect transportation. The heat was … eh … hot, and the rainy/windy day was extremely windy. But we’ve really enjoyed the walk.  And FYI: There are lots of ups and downs in the Welsh landscape!’

Kjell Henning Thon  

 

‘We very much enjoyed our walk, thank you, made so much more enjoyable by using your service!’

Cheryl Johnson  

 

‘I can only warmly recommend WalkLite. If you are looking for a perfect luggage transfer to hike Offa’s Dyke Path with a little lighter luggage, this is the right place for you. Thanks again for making everything work so well, from communication to execution!’

Sascha Breitung 

 

‘Thank you for your superb service- so appreciated!

Jane Mead – Returning customer

 

‘I found the Walklite experience seemless and very professional from the moment of contact to the last baggage delivery.  Tracy and her husband are very amiable and certainly took the stress out of moving luggage around.  All the accommodation I used also made similar comments about their experience with Walklite.’

 Julia Cowlishaw  

 

‘Hi Tracy, it was so great working with you. You are so flexible and reliable. I’m not sure whether you knew that my credit card had been fraud alerted in the US five days before we left the country. So two of our bookings were accidentally canceled. But you showed up with our packs, alerting the hosts that we might still be coming, and that enabled us to save the bookings!  Thanks also for working with Mandy at the Airbnb for our last drop off. We also appreciate that we could add the two additional packs to the transport mid walk. Our whole experience with Walklite was totally positive.’

Liz Brandt

 

‘Thank you for this – you were very efficient, and the service was excellent. I would thoroughly recommend you.’

Peter Simpson 

 

‘Excellent seamless service!’

Stuart Fitch  

 

‘Thank you for all your help with my bag transfer from Chepstow up to Knighton. Also the helpful accommodation suggestions on your website.  Overall a great service, I would fully recommend.’

David Nash 

 

‘We are now safely home having had a wonderful time exploring the Offa’s Dyke Path region.  Your service was excellent and reassuringly reliable.  We would definitely recommend you to anyone considering doing this walk.’

Jennifer Shelley

 

‘Thank so much. We had a fantastic time walking – all made very easy by you taking care of our luggage. I’ll be telling everyone about the walk and Walklite!’

Jill Murphy