Our Customer Reviews 2024

‘We are most grateful for your service and your attention – this walk is only possible because of both.  Thank you very much indeed.’

Henry Pares 

‘Thank you so much for the luggage transfer. I will recommend Walklite to anyone who walks Offas Dyke in the future. I found Walklite very easy to use and all transfers worked perfectly.’

Susan Pollock 

‘Thank you for helping out with the luggage-it made our trip so easy!’

Sarah-Jane Seymour 

‘Thank you very much for your assistance. Your luggage transfer service worked faultlessly and enabled us to enjoy our hike.’

Kevin Harkin 

‘You guys were fabulous! Above and beyond.’

Debby Dorsett 

‘I so appreciated using WalkLite for our baggage carrier – Tracy and Dave were reliable, friendly, careful with our belongings, responsive, and overall a pleasure to work with.  I would absolutely contact them again!  Thank you both for all your help.’

Jenny Chapin 

‘We have only good things to say about your service:  responsive, seamless and stress free.  Made our trip so much easier…Thank you.’

Kathy Meade 

‘We had a wonderful trip thanks, and your service was excellent – we recommended to a number of walkers en route.’

Sarah Evans-Thomas 

‘It was nice to meet you too, and thanks so much for moving the bags so efficiently.’

Kathy Osborn

‘Walklite’s service is excellent. They do what they say they’ll do, efficiently and without fuss, and at a reasonable price. This is high praise – it allowed us to enjoy our holiday and leave the heavy lifting to Walklite.  I will recommend them to friends without hesitation.’

Geoff Reynolds

‘Thank you, once again, for your efficient delivery of our baggage. We had a fabulous walk, made all the more enjoyable because we didn’t have to carry our bags!’

Kim Holmes – Returning customer

‘Thank you so much for looking after us over the past 3 years. We certainly leave lavish praise.’

Tim Bull and the Jolly Book Club – Returning customer

‘This was our second time of using Walklite to carry our bags on the Offas Dyke walk…last year we completed the first 3 days, and added the next 3 this year. Tracy again exceeded our expectations….everything went really smoothly from the booking confirmation to moving our bags each day. I don’t think we would be able to do the Offas Dyke trek without Tracy’s assistance….thank you so much, we had a fabulous 3 days walking.’

Helen Reade – Returning customer

‘All went really great. The walking was really good and your bag transfer service was excellent.’

Chris Mclean 

‘Tracy and the Walklite team provided a friendly, helpful and timely service carrying our bags for us while we were walking Offa’s Dyke.  Great team and massive help to us – would thoroughly recommend them.’

Iain Newman 

‘It was an absolute pleasure dealing with you. You made our hike much more enjoyable having your company transfer our luggage for us. You were easy to deal with and your communication was always prompt.’

Ana & Greg Wright 

‘We used Walklite for a second time and they provided an excellent service (again) from start to finish. Friendly, efficient and reliable. We would highly recommend using Walklite. Thank you Tracy!’

Jo Armstrong – Returning customer

‘We were thrilled to discover Walklite, which liberated our tired shoulders on the final day of a 3 day walk on Offa’s Dyke. Our backpacks only weighed about 10kg but, being ladies of a certain age, we were concerned that the climb up to the ridge from Llanthony, and then the walk to Hay, might take its toll. Communication with Tracy was easy and reassuring. Imagine our delight when the luggage was waiting at our destination in Hay. A brilliant service. Thank you!’

Rachel Cooke

‘Many thanks for your excellent service from the moment I first got in touch with you to the point of dropping off our bags at Knighton. Very impressed with your service in terms of organisation, efficiency and value.’

Michael Rooney 

‘Thank you very much for the punctual transfers of our bags. We enjoyed the walk (with less weight to carry) very much. I would recommend Walklite to anyone doing long distance walk in this area.’

Kees van den Berg 

‘Thank you very much indeed, the service was very efficient and friendly’

Mary Aylmer 

‘Thank you for an excellent service that enhanced my trip.’

Frances Fedden 

‘Your service met all our requirements for our walk along Offs Dyke between Chepstow and Hay-on-Wye. Not only were our bags collected without issue and delivered to our next overnight stop, but when your knowledge identified a potential issue you then put an alternate plan in place and confirmed that it would work before we arrived in Wales. Many thanks for all your efforts and the 5 star service. We will certainly be using you again for the next leg north from Hay.’

Peter Rogers 

‘Thank you very much for your luggage transfer services, which I found absolutely first rate in all respects.  From my initial enquiry through to completion at the end of the walk, it all worked very well, and we had full confidence that our bags would be there at the end of the day’s walk. Communications have always been excellent and responsive, and our changes easily accommodated.  I am sure that your friendly and efficient service has served many walkers very well in the past, and will continue to do so in the future.’

John Dennis 

‘Just want to say what a great service you provide .Will use again and wish you all the best for the future.’

Walter Williams 

‘First of all we would  like to thank you for your very  professional service . Everything went like clockwork, only wished you operated your service further north . Take care and thank you.’

Steve Watt & Sue Gardner 

‘Many thanks for your brilliant service it worked perfectly and I cannot reccomend your service highly enough.’

Chris Parker